One login. One journey. Every patient.

Praia turns fragmented digital touchpoints into a single, branded experience that attracts, engages, and retains patients while reducing cost and proving compounding ROI.

Platform features

  • Identity + Access
    Patients create one account they can use everywhere, eliminating repeated registrations and login frustration.
  • Patient Experience
    Static patient portals are turned into modern, consumer-grade experiences that guide patients directly to the actions they need to take.
  • Ecosystem Integration
    Third-party patient-facing solutions are connected into one patient experience.
  • Intelligence + Personalization
    AI powered intelligence actions guide each patient to their next best care action.
  • Rapid Deployment + Scalability
    Launch new digital experiences in months, not years.

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Praia Intelligence

Praia Intelligence utilizes AI and ML models to build unified patient profiles, drive care recommendations, and prompt re-engagement. The models incorporate deterministic n-of-1 data inputs such as demographics, historical and upcoming appointments, health alerts, geolocation, and previous engagements through dynamic nudges. These data points are not limited to just the EMR, but instead integrate third party sources to drive recommendations for billing, RPM, lab results, and more. Praia delivers a human-in-the-loop architecture that enables health systems to configure, deploy, and continuously observe AI-assisted agent tasks within a secure, compliant environment.

What you can launch today

Praia comes ready with proven use cases that health systems can deploy in weeks, not months or years.

  1. Appointment Access
    PCP booking, same-day and urgent care, referral follow-up, and pre-registration, all accessible in one seamless flow.

  2. Care Gap Closure
    HEDIS measures, preventive screenings, and health risk assessments powered by personalized nudges that drive 3 - 5x higher engagement.

  3. Lab + Imaging
    Native integrations with our partners enable easy scheduling, rescheduling, and in-app reminders that reduce no-shows.

  4. Billing + Financial Experience
    Embedded bill pay and financial assistance through partners increase same-day payments and reduce manual follow-up.

  5. Identity + Access
    One login across every patient-facing tool, with tiered access for guests, patients, and verified users.

  6. Education + Navigation
    Personalized cards and deep links guide patients to the next best action, with clear wayfinding across portal and non-portal experiences.

Without Praia vs. With Praia

Without Praia:

  • Multiple logins and dead-end landing pages
  • Competing campaigns and low conversion
  • Costly custom integrations and tech debt
  • Generic portal experience that blends in

With Praia:

  • One login, deep links to the exact task
  • Coordinated outreach that drives action
  • Plug-and-play third party integrations
  • Branded journeys that differentiate your health system

See the Praia platform in action

Watch on Vimeo